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Customer Assistence

Our “online shop” is open 24 hours to 24, where 7 days to 7 you can purchase the best Italian products. For this you can arrange all of our services, in your disposition

Is this the first time that you visit oilwineitaly.com?

Then the first thing to do is to sign up in our site, of through the Login, that you will find in homepage in the top at right of the page.
The registration is free and fast, it will allow you not only to be enjoyed from a purchasing procedure very simple, but even to have benefits from exclusive discounts, to contribute with fantastic prizes and to access in the historic of orders. You can, then, be always undated in our news inserting your e-mail for taking our newsletter.

How to effectuate an order
 

To realize an order is easy and intuitive. Its enough  to insert products into the shopping carriage, just like in a normal store, but with the advantage that its not necessary to push it.  Once that the carriage is going to be full, you can go home. In any cause, if you have doubts, contact our online operator, because he will accompany you in this process. Attention: For  shipment matters the total number of ordinate bottles have to be equal to 6, or multiples of 6, even if this condition is already organized in purchased stages, in an automatic way.

Shipping cost/ shipping charges

To guarantee an excellent and economic  service, all our consignments are commit to the best couriers.
For this reason, we have choose the Bartolini transports, SDA and Export box ( Internazionale-Express) for the international deliveries.

May I deliver the merchandise to another person? I want to make a gift

Of course you can! Oilwineitaly.com will make everything in your possibilities until your gift can be “a special gift”. In this cause , in the registration stage, in camps addressed to the shipping address, you can specify the data of  consignee of your gift. We think for all the rest. For  the effectuated deliver you will receive an e-mail of confirmation of occurred reception of  the gift.

I’d like to attach a business card to my order for a gift

Your desire is an order!

You have two possibilities:

1-If you want to write your handful send the business card to:
The courteous attention of :

New Service On Line s.r.l.s.
Course  Giovani Lanza, 19
10131 - Torino (To)

2 – Write us by e-mail, the text that you want to deliver and we will arrange directly to insert into the package your business card copied by us in a beautiful calligraphy or to computer.

How can I accomplish the payment?

The payments can be accomplished with Visa  Credit Card, Mater Card, the prepaid card Paypal, Postepay, Discover, American Express, Aura Card, and by PayPal, or by Bank Transfer. For more details, consult the “Safe payments” page

Information about products

For any question, doubt or curiosity concerned to the world of wine, of oil and of other products we invite to serve you in our Customer service, send us an e-mail, connect us by chat, or call us, an expert operator will always be available to deal with your request. At homepage, you can find all the most intuitive indications to contact us.

For any kind of communication with OilWineItaly.com , that’s how to dial:

e-mail: info@oilwineitaly.com

Mobile: +39 331 393 5952 for different schedule of them of offices.
Postal Adress :  Course Giovanni Lanza, 19 – 10138 Torino (To)
Fax:+39. 011.8193207.
 

Our professionalism to your service. The best products of Mediterranean diet in your table, for less than 48 hours


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